Frequently Asked Questions

Check most frequently asked questions here
The side brushes are not working or rotating very slowly.
1. The Scrubber'’s battery is low and has entered into search mode for the charging base. The Scrubber's side brushes and wheels will move slower in this mode.
2. Side brushes are jammed by debris. Remove and clean them.
What is the best way to clean the hepa filter, soap and water, vinegar and water, or just water?
We recommend you clean the HEPA filter just by water.
Is this Stick vacuum quiet when using?
The Stich vacuums are usually quieter than that average—around 70-75 decibels. Pet Friendly
What can this steamer clean?
The applications for steam cleaning are truly endless. If used properly, you can clean and disinfect almost any object or surface. For sensitive surfaces like silk, delicate rugs, leather, etc… make sure you use low steam power at a safe distance. Its always recommended that a small, inconspicuous area is test cleaned before steaming the entire surface.
REMOVE: Stickers  •  Waxes  •  Adhesives  •  Chewing gum  •  Graffiti  •  Ink  •  Paint  •  Rust Stains
DEGREASE: Ovens  •  Stove tops • Kitchen Appliances  •  Tools  •  Engines and machinery 
DISINFECT: Floors  •  Children toys  •  Mattresses  •  Kitchen tools  •  Hot tubs/pools  •  Showers  •  Toilet
CLEAN: Grout lines and ceramics (smooth or porous) •  Vents, grills and ductwork entries  •  Golf clubs  •  BBQ Grills •  Jewelry
SANITIZE: Walls and ceilings • Mattresses   Kitchens  •  Mirrors and windows  •  Bathrooms  •  Car interiors  •  Carpets
What is dry steam and how does this steamer differ from normal steamers?
Most residential steamers use boilers that are designed for low pressure operation. While effective in some applications, low pressure steam leaves behind a considerable amount of hot water residue during cleaning and requires long contact times for disinfecting surfaces and objects. Dry steam, also known as “saturated steam”, is produced when water is heated and pressurized beyond its normal boiling point of 212°F.

The higher the temperature/pressure of the steam, the less water the steam will contain by mass. 

The Aspiron Steamer combines high heat with 7 bars of pressure, to produce dry steam that contains no more than 5% water by mass.
If needed, where can I get my Aspiron serviced?
Any local vacuum cleaner repair store in your area can service Aspiron vacuum cleaners. If you need replacement parts, you can order them directly through Aspiron by sending us an inquiry through our contact us page or by calling our technical support line: (888) 605-2007 Monday through Friday, 12:00pm – 6:00pm EST.
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